ITSM Analyst: ServiceNow & KPI Focus
Listed on 2026-10-06
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IT/Tech
IT Business Analyst, Systems Analyst
Terumo Blood and Cell Technologies is seeking an IT Service Management (ITSM) Analyst to act as system administrator, configuration analyst and SME for the ITSM tool. You will support development, maintenance and KPI reporting for ITSM processes, partnering with stakeholders to drive continuous improvement.
The role involves reviewing and improving ITSM processes across areas such as Incident, Change, Problem and Knowledge management, training IT staff, and delivering regular status reports.
Step into the ITSM Analyst:
Service Now & KPI Focus role at Terumo Blood and Cell Technologies in Lakewood, CO, United States and grow with us.
The ITSM Analyst:
Service Now & KPI Focus role at Terumo Blood and Cell Technologies is now open for applications in Lakewood, CO, United States.
Join us at Terumo Blood and Cell Technologies as our next ITSM Analyst:
Service Now & KPI Focus in Lakewood, CO, United States.
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