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IT Service Desk Agent — Frontline Tech Support

Job in Lakewood, Jefferson County, Colorado, USA
Listing for: AMERICAN SYSTEMS
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 29000 - 47000 USD Yearly USD 29000.00 47000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Agent I — Frontline Tech Support

AMERICAN SYSTEMS in Lakewood, CO is hiring a Service Desk Agent I to be the first point of contact for end users, delivering tier I IT support for services and custom applications. You will help with incident logging, basic troubleshooting, and routine requests.

The role requires US citizenship, ability to obtain Public Trust, and experience with Service Now, Windows, VPN, and remote collaboration tools. Join a team dedicated to reliability, customer success, and secure connectivity.

We are looking to fill the IT Service Desk Agent I — Frontline Tech Support position at AMERICAN SYSTEMS in Lakewood, CO, United States.

This opportunity is for the IT Service Desk Agent I — Frontline Tech Support role at AMERICAN SYSTEMS.

We are seeking a motivated IT Service Desk Agent I — Frontline Tech Support to join AMERICAN SYSTEMS in Lakewood, CO, United States.

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