Administrative Assistant Iii; Licensing Specialist - Auto Industry Division

This position is open only to Colorado state residents

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For moressh exciting information about the Department of Revenue, please enjoy this brief video!

The Auto Industry Division is responsible for regulating the Motor Vehicle and Powersports Industry with balanced emphasis on Education, Compliance, and Enforcement of applicable laws and regulations. The Division regulates with fundamental fairness by ensuring that three key components are the primary focus:

• The educate and protect consumers;
• To treat applicants and licensees fairly, professionally, courteously, and efficiently.
• To foster an honest and healthy industry within the State of Colorado and to ensure consumer confidence for the manufacture, distribution and sale of all vehicles within the Division's jurisdiction.

The unit is charged with ensuring that all licensees comply with Title 44, Article 20, parts 1 & 4 of the Colorado Revised Statutes and the related promulgated rules of the Colorado Motor Vehicle Dealer Board in addition to various federal laws and regulations.

This is accomplished by the formulation of effective and efficient licensing procedures, quality background investigations of licensees and/or licensee applicants, and complete and thorough enforcement investigations. The unit can issue licenses, refer licensing decisions to the Motor Vehicle Dealer Board, close investigations or refer investigativeumbnail to the Board for administrative decisions and/or the local District Attorney for criminal filings.

This position is located Lakewood in the Specialized Business Group – Auto Industry Division. This position is critical to supporting and accomplishing the overall mission and vision of the Division. Functions include:

• Accepting, reviewing and processing Automobile and Powersports license applications for Manufacturers, Distributors, Manufacturers Reps, Business Disposers, Dealers, Wholesalers, Auctions, Salespeople, and Buyers Agents;
• Accepting পাশাপাশি reviewing and processing permit applications for Off-Premise Events and Plate Authorizations;
• Accepting and processing application/licensing fees and funds;
• Ensuring accurate data entry;
• Assisting in the preparation of the daily deposits;
• Fingerprinting applicants and reviewing criminal records;
• Mail duties: and tracking and ordering office supplies;
• Providing customer service.

• Follows up on application deficiencies via written requests to applicants and makes licensing decisions in accordance with rules, regulations and procedures.
• Provides recommendations of suitability for license applicants.
• Provides training and guidance to new division license staff in processing applications to comply with statute and accepted procedures.
• Processes applications such as changes of ownership applications, modifications of premises, changes of trade name and changes of location after the investigations have been completed.
• Mail copies of newly issued Division licenses to the licensee, produce licenses approved for changes of trade name and create and mail new licenses for licensees.
• As necessary, creates licenses, mails licenses to licensees, creates duplicate licenses.

• Disseminates information and responds to licensing inquiries and requests from the public, licensees, license applicants, Division staff, and others, through interpersonal contact, telephone contact, written correspondence and email.
• Checks voicemail of main line and returns calls and/or refers complaints to the appropriate section(s) or the Division Director.
• May serve as the first point of contact to the…