PROFILE = Inside Sales Representative - Account Manager - Business Development - Customer S

Overview

Summary:

To increase overall net revenue for Alphagraphics through personal and corporate business development efforts by providing Marketing, Mailing and Printing solutions to businesses and individuals.

• Inside Business Development/ Sales - through personal, team and corporate Marketing and Sales efforts utilizing existing and former customers, to service requests and bring in incremental business to the center within assigned territory.
• Customer Service - as part of a Sales Team, manage and anticipate requests of former and existing customers while transitioning relationships from Outside Account Executive(s).
• Represent the business center in a professional and courteous manner to co-workers, prospective and existing customers.
• Responsible for managing and growing all account relationships internally.
• Meet or exceed sales and performance goals.
• Display and demonstrate product knowledge, emphasizing value-added features.
• Work with vendor’s, suppliers, internal Management and cost/Accounting software, quote accurate prices and credit terms and prepare invoices for orders obtained.
• Exhibits knowledge of the print industry. Full understanding of all areas and functions performed within the business center. Training available.
• Attend sales meetings and maintain daily communication with Sales Manager.
• Attend daily production meetings as required by the business center owner or the Production Scheduler.

• Excellent verbal and written communication skills
• Demonstrated experience and knowledge of the Marketing and Sales process including but not limited to personal efforts via network building, social media and direct marketing.
• Excellent abilities and experience in Customer Service and meeting deadlines.
• Ability to manage customer expectations with Production schedules.

• Bachelor's degree (B.A.) preferred from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Working knowledge and experience with Office as well as project management, spreadsheet and word processing software for MAC and PC’s.

• Proven ability to meet sales and productivity goals and expectations
• Strong analytical and customer service skills.
• Demonstrated sales and printing industry skills.
• Knowledge of CRM system

• References to be available upon request
• Background check/drug testing to be required prior to hiring

• Entry level

• Full-time

• Sales and Business Development
• Industries
• Staffing and Recruiting

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