Program Analyst

Serves as a Program Analyst within the Contracts Management and Performance (CMP) Directorate of Integrated External Networks (IEN) and supporting initiatives and projects through communication with contractors, field facilities, and others within the Agency to define and analyze healthcare issues and/or trends. The incumbent will monitor issues and risks relating to claims processing, clinical documentation, care coordination activities and others needs based on changes within healthcare.

Quality Ranking Factor
* has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is:
Experience in healthcare operations and/or managed care operations.

* Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening
, but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor.

Specialized

Experience:

At least one (1) full year of specialized experience, which equips you with the particular knowledge, skills, and abilities to perform successfully the duties of the Program Analyst, GS-12 position, and that is typically in or related to the work of the position to be filled. To be creditable, this specialized experience must have been equivalent to the grade 11 level in Federal service to qualify at the grade 12.

Specialized experience:
Specialized experience includes but is not limited to:
Collecting and organizing program or operational data for healthcare or administrative analysis; identifying basic trends or issues in workload, performance, claims, or contract activities; monitoring contract or program performance and resolves routine issues using established policies; supporting quality or process improvement activities by validating data and documenting workflows; tracking project tasks, updating status information and coordinating communications with partners; preparing reports, summaries, or presentations following established formats and guidelines.

but involve many meticulous sequential steps to complete a test; and following written procedures which give carefully detailed instructions on each step of the assigned test and examinations.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://(Use the "Apply for this Job" box below)..

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.