Administrative Medical Assistant

Overview

Join to apply for the Administrative Medical Assistant role at OHI - Ocean Health Initiatives, Inc.

Candidate must be able to commit to 4, 10-hour shifts.

• Professionalism & Patient Interaction:
  Maintain a respectful, caring, and professional attitude when engaging with patients, staff, and visitors. Introduce yourself to patients, provide clear communication, respond promptly to patient requests and concerns, and promote patient satisfaction to support a positive patient experience.
• Patient Flow & Registration:
  Manage patient flow from registration to discharge. Complete necessary patient information in the EMR, including personal details, emergency contacts, insurance data, and UDS reporting measures. Collect and process co-pays and outstanding balances, assist patients with financial matters including payment plans or sliding fee scales when needed.
• Payment & Cash Handling:
  Reconcile daily cash and credit card collections with Athenahealth reports, prepare daily deposits, and maintain accurate financial records in accordance with company policies.
• Compliance & Reporting:
  Adhere to OHI policies, corporate compliance standards, and industry regulations. Complete mandatory in-services and required meetings, maintain confidentiality and infection control practices, and report incidents or concerns to management in a timely manner.
• Performance & Accountability:
  Meet established goals and KPIs for the role, track tasks on project management tools (e.g., ) for transparency, and adjust performance as needed to support team objectives.
• Team Collaboration & Support:
  Support the Patient Access Representative (PAR) team and other departments during high-volume periods and contribute to achieving team goals.
• Other Duties as Assigned:
  Take on additional responsibilities as needed to ensure efficient operation and a positive patient experience.

• Performs Patient Liaison and Financial Screener responsibilities, including patient check-in, appointment scheduling, and insurance verification. Provide support to ensure smooth operations across workflows.
• Patient Care & Support:
  Escort patients to exam rooms, document patient histories and vital signs in the EMR, perform routine screenings, and collaborate with the care team to deliver quality patient care.
• Clinical Procedures & Testing:
  Assist providers during exams, perform diagnostic tests, document findings in the EMR, and ensure timely follow-up on results.
• Vaccinations:
  Administer vaccines per policy with proper documentation in the EMR, maintain vaccine handling logs, document in NJIIS Registry, and provide patient education materials as required.
• Maintain a daily refrigerator/freezer temperature log and ensure vaccine/medication safety; submit logs as required.
• Quality & Compliance:
  Enforce infection control policies, maintain clean exam areas, complete referrals and prior authorizations, and maintain records for medical devices and EOC inspections.
• Administrative Support:
  Manage referrals, prior authorizations, scheduling, and tracking of specialty appointments; follow up on missed appointments and patient inquiries; assist with daily EMR tasks and data documentation.
• Staff Support & Training:
  Participate in staff development and training; maintain CPR certification; use time management skills to multi-task in a fast-paced environment.
• Equipment & Inventory:
  Manage inventory for exam rooms and equipment; ensure proper paperwork for inventory control; prepare equipment for sterilization as required.

• High School diploma or equivalent is required.
• Graduate from an accredited medical assistant/medical technologist program.
• Current National Certification as Medical Assistant is required; 1–3 years of healthcare experience is preferred.
• Basic Life Support for providers through the American Heart Association is required.
• 1–2 years’ experience using an EMR system is preferred.
• Professional verbal and written communication skills are required.
• Proficiency in Microsoft Office 365 is required.

• Medical, Dental, Vision and Life Insurance
• Flexible Spending Accounts with Medical and Dependent Care
• Voluntary Life Insurance
• 401(k) Salary Deferral and Match
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Employee Discounts
• Employee Referral Program