Assistant Director of Case Management

Assistant Director of Case Management

Req #:

Location: 600 River Road, Lakewood, NJ 08701

Department: Case Management

Status: Full-Time

Shift: Day

Pay Range: $84,784.00 - $ per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Assistant Director of Case Management provides critical support to the Director in the overall management and operations of the Case Management Department. This role will play a key role in ensuring the efficient and effective delivery of patient care through clinical, operational, and leadership support.

• If RN, BSN degree is required;
  Master's degree preferred.
• If a Social Worker, LCSW is preferred, a Masters in Social Work is required.
• Minimum 4 years of clinical experience in a hospital, home health, or community setting.
• Minimum 2 years experience in acute care case management.
• A minimum 2 years supervisory experience is required.
• Current and valid license to practice as a Registered Nurse OR Licensed Social Worker in the state of New Jersey,
• Certification in Case Management required within 1 year of hire

• Full-Time
• Day Shift

• Knowledge of healthcare reimbursement systems required, including expert knowledge in the application of medical necessity criteria,
• Knowledge of state and federal regulations regarding case management, including utilization review, discharge planning, auditing, and scope of practice,
• Interpersonal communication and negotiation skills, including the ability to establish and maintain effective working relationships with all customers, internal and external,
• Strong analytical and data management skills,
• Knowledge of discharge planning, utilization management, case management, care coordination, performance improvement, post-acute levels of care, and community resources
• Strong organizational and time management skills as evidenced by a capacity to prioritize multiple tasks and role components,
• Strong ability to lead, mentor and inspire people,
• Knowledge of business systems, including Microsoft Office, data visualization programs, electronic medical records

• Oversee day-to-day operations:
• Manage staff schedules, assignments, and workflow to ensure optimal patient care delivery and resource utilization; develop and mentor staff:
• Coach, mentor, and provide regular feedback to staff; conduct performance evaluations, identify training needs, and support professional development; promote a positive work environment; foster a collaborative and supportive team environment that values teamwork, communication, and accountability; manage employee performance; address performance issues promptly and effectively, ensuring fair and consistent treatment; participate in hiring and onboarding; assist in the recruitment and selection, and onboarding of new staff,

• Ensuring quality patient care:
• Oversee the delivery of high-quality, patient-centered care, ensuring adherence to clinical protocols, best practices, and regulatory requirements; facilitate efficient patient flow; proactively identify and resolve delays in patient throughput, minimizing length of stay and optimizing resource utilization; support utilization review.
• Collaborate with physicians and the physician advisor in utilization review escalations, ensuring appropriate and timely care, and conduct risk assessments:
  Identify and mitigate potential risks to patient safety and quality of care.

• Responsibilities include analyzing data and driving performance improvement.
• Analyze key performance indicators such as length of stay, cost per case, readmission rates, and resource utilization to identify areas for improvement; develop and implement policies and procedures
• Assist in the development, review, and implementation of departmental policies and procedures to ensure compliance with regulatory standards and best practices; ensure compliance
• Monitor adherence to all relevant policies, procedures, and regulations, including those related to patient safety, quality of care, and regulatory compliance; manage resources effectively
• Optimize resource utilization, including staff, equipment, and supplies, to ensure efficient and cost-effective patient care

• Responsibilities include enhancing communication.
• Ensure effective communication and coordination among all stakeholders, including physicians, nurses, social workers, therapists, and other members of the care team; build strong relationships.
• Cultivate strong relationships with internal and external stakeholders, including physicians, payers, and community agencies; represent the department.
• Represent the department on…