Shift supervisor, Retail

Position Summary

A Shift Supervisor leads store staff when a manager is absent, ensuring smooth store operations, excellent customer service, and completion of all opening and closing procedures.

• Supervise the store’s crew, assigning tasks, directing work, and following up.
• Effectively communicate information between store management and crews.

• Assist customers with questions, problems, and complaints.
• Promote the CVS customer service culture (greet, offer help, thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

• Price merchandise.
• Stock shelves.
• Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
• Maintain off-shelf merchandise and reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues.

• Experience as a retail supervisor.

High School diploma or equivalent preferred but not required.

29

Part time

$17.92 - $26.92 per hour

• Affordable medical plan options, 401(k) plan (including company matching), and employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.