PT Customer Service Representative

Customer Service Representative

Schedule:

Saturday and Sunday 9am-5pm. Part‑time. Pay:
Starting at $12 per hour with hourly increases at 180 days, 1 year and every 6 months thereafter, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement‑Free fitness experience.

• We are accountable – self‑stars who pursue excellence.
• We are driven – problem solvers who deliver results.
• We are passionate – positive energy with a real desire to help others.
• We are ambitious – always learning and growing toward success.

• Growth opportunities – over 90% of our management team started as an entry‑level team member.
• Competitive pay, schedule, hourly increases as described above.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership, plus one free membership for a direct family member.

• Answer phones in a friendly manner using an information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to active and new members.
• Maintain a clean, sanitized and safe club environment.

Entry level

Full‑time

Other

Wellness and Fitness Services

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