Dental Front Office Assistant

Peak Dental of Lakewood is looking for a Dental Front Office Assistant to join our team.
Full Benefits Included!

Heartland Dental brings a supportive and inclusive culture that values teamwork and continuous learning. As a Business Assistant you will play a key role in supporting patients and providers, ensuring an excellent patient experience while working in a fast‑paced environment.

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims, verify benefits, and follow up on outstanding claims
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front‑loaded education and training, providing you with the opportunity to develop to your full potential
• Opportunity to be part of a stable company with 20+ years of industry‑leading experience that offers unlimited growth potential
• Access to on‑demand Daily Pay

• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• Experience handling PHI, with regular HIPAA training and strict data‑safeguard practices required

• At least 1 year of experience in a dental or medical setting
• At least 1 year of experience with insurance billing and accounts receivable
• Experience using Dentrix or other dental software

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• Tuberculosis test required for all new hires in dental office positions, except in FL and TN, completed prior to starting employment

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.