Assistant Restaurant Manager

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Assistant Restaurant Manager role at Rackson Restaurants.

Employment type:

Full-time/Part-time. Pay: $15.00 - $18.00 per hour.

• The Assistant General Manager (AGM) oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards.
• They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment.
• As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability.
• The AGM will assist in executing limited GM duties as needed.
• Essential functions include, but are not limited to:
• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback.
• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations.
• Ensures adherence to brand standards for service, food quality, and safety.
• Creates a supportive environment for team members and resolves concerns promptly.
• Treats employees with respect, recognition, and manages sales and labor tracking effectively.
• Maintains cleanliness, maintenance, and service standards to uphold brand image.
• Plans and executes shift operations efficiently, following company guidelines for cost control.
• Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles.
• Applies financial understanding to improve business decisions and ensure cash handling procedures are followed.
• Ensures compliance with labor laws.
• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties.
• Identifies trends and implements action plans for improvement, focusing on long-term sales growth.
• Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members.
• Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties.
• Other duties as assigned.

• Must be at least 18 years of age.
• High school diploma or equivalent restaurant management experience.
• Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills.
• Previous fast food management experience required.
• Knowledge of Food & Beverage performance metrics, product specifications, and management systems.
• Technically proficient in all aspects of food preparation, production, and delivery. Detailed knowledge of key food handling/food safety procedures.
• Strong leadership skills, including leading by example and remaining calm and professional in challenging situations.
• Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Positive attitude and a genuine desire to make others happy and serve one another.
• Treat others with respect and care.
• Strong communication skills, including verbal communication in Spanish and/or English.
• Self-motivated and action-oriented.
• Attitude that embraces learning.
• Willing to admit mistakes, take accountability, and fix issues.
• Prompt and regular attendance on assigned shifts; dependable and reliable.
• Must have reliable transportation to work and to company outside events / meetings.
• Available to work a variety of days/times including weekends, evenings, and holidays.
• Physical Requirements:
  
  Lift, move, carry, and stack cartons up to 50 pounds; stand for long periods; frequent bending, reaching, and exposure to temperature variations.
• Reasonable Accommodations:
  May be made to enable individuals with disabilities to perform the essential functions of the job.

• Competitive salary and bonus program
• 401(k) with company match
• Medical, dental, vision insurance
• Paid time off
• Ongoing career and leadership development
• Scholarship opportunities
• People-first culture
• Authentic, values-based leadership

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)

Location:

Burger King - BK 594, 11790 Madison Ave, Lakewood, OH, 44107

Note:

This description reflects the current responsibilities and requirements and is subject to change.