Operations Coordinator

** Job Description**:
* Salary: $22.00 - $25.00/hr

* Location:

Lakewood, WA
* Proficiency with MS Office including Excel and Outlook; comfortable providing administrative support across multiple departments

* Schedule:

Monday - Friday 6:30am - 3:30pm
* Medical, Dental, Vision Benefits start at 30 Days
* 401 (K) Savings Plan with a company match
* Discounted employee stock purchase options
* Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
* All major holidays paid and Paid time off within your first year
* Up to 12 weeks paid maternity leave
** SUMMARY
* * Manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

** ESSENTIAL FUNCTIONS
** Print delivery tickets for inbound trucks and fax them to Network Carriers  Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled    Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations  Manage the Open RA report (monthly)    Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery;

update system so we can invoice the client    Respond to pending invoice questions from the Network Carrier Invoicing Team  Validate and update complete dates in iDirect for orders that have a scheduled date  Assist Operations Supervisor with building return trucks  Serve as backup for Operations Supervisor’s phone and email      
** ADDITIONAL RESPONSIBILITIES
** Performs other duties as assigned.

** EDUCATION
* * Bachelor's degree preferred.

** EXPERIENCE
* * One (1) year or more experience 1-2 years related experience    
** SKILLS**  . Operations background (Logistics and/or Transportation)  . Meets corporate competency model requirements  . Organization skills  . Ability to understand and follow work procedures  . Communication skills (verbal and written)  . Ability to build professional relationships  . Practical Learning skills      
** KNOWLEDGE
* * Proficient in Microsoft Office tools; level.

** LICENSES*
* ** TRAVEL
* * The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
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