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In-Person Customer Service Specialist II Resolve

Job in Lakewood, Pierce County, Washington, 98496, USA
Listing for: Washington State Department of Social and Health Services
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: In-Person Customer Service Specialist II — Help & Resolve
A state agency providing social services is seeking a Customer Service Specialist 2 to assist customers by addressing inquiries and resolving complaints in-person and over various channels. Candidates should hold an Associate's degree with two years of experience in customer assistance or a Bachelor's degree. The role is full-time with a Monday to Friday schedule, focusing on positive engagement and accurate information delivery.

This position is ideal for a quick learner and team player who can navigate diverse customer needs.
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