Assistant Store Manager; Store

Full Time Assistant Store Manager (Store 5416)

Game Stop is committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible.

• Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that drive sales and repeat business.
• Provide best‑in‑class guest service: greet, assist, and recommend products, actively promote Game Stop benefits, and apply all selling behaviors during every transaction.
• Process guest purchases and returns accurately using the POS system, handle phone and in‑store inquiries, and elevate issues to the Store Manager when necessary.
• Supervise Sales Associates and Retail Keyholders, ensuring staffing levels achieve optimum guest service and that associates receive timely feedback, onboarding, and ongoing training.
• Maintain store cleanliness, merchandising, and store fixture readiness; oversee inventory control, loss prevention, and daily cash handling including bank deposits and payroll processing.
• Coordinate omni‑channel order fulfillment, defectives/recalls processing, and merchandise counts, reporting discrepancies to store leadership.

• Legally eligible to work in the United States and 18+ years old.
• High school diploma or equivalent; associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred; at least 2 years of retail sales, guest service, and/or management experience preferred.
• Strong knowledge of video games and gaming culture is preferred.

• Excellent interpersonal, verbal, and written communication skills.
• Proficient with POS computer systems and basic mathematics.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Able to work a flexible schedule, including nights, weekends, and holidays (minimum 3 days/week).
• Physical ability to lift up to 30 lbs and perform basic stretching and reaching tasks.

Game Stop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Game Stop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

$19.88 - $23.88 per hour