Crime Victim Advocate, Human Services, Domestic Violence Services

KWA Home Care is non profit multicultural human service agency.

As a Crime Victim Advocate in Human Services, you will deliver trauma informed care and coordinated victim advocacy to survivors and their families across Tacoma, WA. This role exists to ensure timely crisis intervention, culturally responsive case management, and effective navigation of community and justice-system resources.

• providing confidential advocacy and ongoing support
• coordinating with civil/criminal justice partners and legal advocacy resources
• assisting with Crime Victims Compensation and Victim Impact Statements
• developing individualized safety planning
• linking clients to healing center and community outreach resources
• supporting volunteer coordination and program operations
• maintaining accurate client records management, intake/progress/exit documentation, and data entry for monthly/quarterly reporting
• translating English Spanish advocacy materials as needed
• serving as back-up through cross-training in other human services functions

• Bilingual Social Worker capability highly desired
• HS diploma/equivalent (some college preferred); outreach/advocacy experience preferred
• Valid driver’s license, reliable transportation, auto insurance; pass criminal history/reference checks
• Strong written communication, confidentiality, organization, and MS Office/Excel skills

• Competitive Salary: $21.00/hour (Full Time)
• Schedule:
  
  Monday–Friday, 8:30am–5:00pm
• Medical, Dental, Vision coverage
• Life Insurance
• Paid Time Off
• 11 Paid Holidays
• 401(k) after 1 year

Your day as a Victim of Crime Advocate begins by reviewing scheduled client contacts and time-sensitive documentation, then shifting between office-based support and coordinated community outreach touchpoints. You may move from a quiet, private conversation to a brief leadership network meeting, then back to focused documentation and data entry to keep program metrics current. Throughout the day, you’ll balance planned appointments with urgent needs, collaborate with partners involved in legal advocacy, and prepare clear summaries for reporting.

When language access is needed, you’ll support advocacy communication by translating short documents to keep services moving. You’ll also reserve time to check in with volunteers, align on service flow with the program manager, and step into cross-trained coverage when another Human Services team member is out. The pace is steady, and the work requires careful attention to detail and confidentiality.