Operations Coordinator

Join to apply for the Operations Coordinator role at Ryder System, Inc.

We are immediately hiring an Operations Coordinator to join our Ryder Lakewood, WA Team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

Salary
: $22.00 - $25.00/hr
Location
:
Lakewood, WA
Schedule
:
Monday - Friday 6:30am - 3:30pm

Manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report; obtain a POD from the Network Carrier or conduct a follow‑up survey to confirm delivery; update the system for invoicing
• Respond to pending invoice questions from the Network Carrier Invoicing Team
• Validate and update complete dates in iDirect for orders that have a scheduled date
• Assist Operations Supervisor with building return trucks
• Serve as backup for Operations Supervisor’s phone and email

Performs other duties as assigned.

Bachelor’s degree preferred.

One (1) year or more of related experience (1‑2 years preferred).

• Operations background (Logistics and/or Transportation)
• Meets corporate competency model requirements
• Organization skills
• Ability to understand and follow work procedures
• Communication skills (verbal and written)
• Ability to build professional relationships
• Practical learning skills

Proficient in Microsoft Office tools; level.

Pay Type:

Hourly
Minimum Pay Range: $22.00
Maximum Pay Range: $25.00

Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan. For more information about benefits,  () to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a  email address and will never conduct an interview online through a chat type forum, messaging app, or via an online questionnaire. During an interview, Ryder will never ask for payment or banking details and will never solicit personal information outside of the formal submitted application through  Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at  or .