Business Support Officer |Part Time | Thornton | Cleveleys

Business Support Officer – Thornton House – Cleveleys

Salary £25,185 – £25,989 per annum

Employment type Full-time – 37 hours per week

Location Thornton House, Cleveleys – Lancashire County Council

About the role

As a Business Support Officer, you will support the Registered Care Manager and the wider care team in day‑to‑day duties within the Thornton Residential Care Home. You will be the backbone of our administrative operations, ensuring smooth and efficient processes and maintaining high data quality. As the first point of contact for service users and partners, you will provide a friendly and professional service that directly impacts the quality of care and creates a welcoming environment for our residents.

Key responsibilities

• Providing comprehensive administrative support in a fast‑paced environment.
• Remaining organised and maintaining attention to detail under tight deadlines.
• Proficient use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems to maintain electronic and manual filing systems to meet business and statutory requirements.
• Reviewing, cleansing, and maintaining high‑quality data within established systems and processes.
• Exhibiting excellent interpersonal and communication skills to interact effectively with internal and external stakeholders.
• Acting as a proactive problem solver, using initiative to ensure smooth and efficient operations.

Benefits

• Up to 32 days annual leave, 8 bank holidays, and 2 additional statutory days during the festive season (additional leave can be purchased).
• Generous Local Government Pension Scheme with employer contribution.
• Excellent induction through our Social Care Academy and ongoing support for career and professional development.
• Wellbeing Support Programme for you and your family.
• Access to employee discounts via Vivup, covering car lease, shopping, entertainment, gym memberships, holidays, and more.

We embrace diversity and offer a range of support, groups and networks for staff, including the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.

Join us and be part of a team dedicated to excellence in care. Together, we can create a community where older adults feel valued, respected, and empowered.

Let's make a difference together!

This role is not open to international sponsorship.