Medical Receptionist

Medical Receptionist - Preston – Temp 3 week – £12.50p/h

We are seeking a professional, organised and compassionate Medical Receptionist to join a busy healthcare practice. As the first point of contact for patients, you will play a key role in ensuring the smooth day-to-day running of reception while delivering a high standard of patient service and administrative support.

Key Responsibilities

Front of House Duties

* Greet patients and visitors in a friendly and professional manner.

* Answer incoming calls efficiently and direct enquiries appropriately.

* Book, amend and cancel appointments using the clinical system.

* Manage patient queries both face-to-face and over the telephone.

Administrative Support

* Maintain accurate and up-to-date patient records.

* Register new patients and update existing patient information.

* Process prescription requests in line with practice procedures.

* Scan, file and manage incoming correspondence.

* Provide general administrative support to clinicians and management.

Person Specification

Essential:

* Previous experience in a reception or customer service role.

* Excellent communication and interpersonal skills.

* Strong organisational skills with good attention to detail.

* Ability to work calmly under pressure in a fast-paced environment.

* Confident using computer systems and Microsoft Office.

* Basic DBS Disclosure

Desirable:

* Previous experience in a GP practice or healthcare setting.

* Experience using clinical systems such as EMIS or Systm One.

* Understanding of patient confidentiality and data protection requirements.

Hours:

* Monday: 7:45am – 12:45pm

* Tuesday: 7:45am – 12:45pm

* Wednesday: 1:30pm – 6:30pm

* Thursday: 7:45am – 12:45pm

* Friday: 1:30pm – 6:30pm (on an alternating basis) Flexibility is essential, as you may be required to cover early shifts where necessary.

For more information regarding the vacancy, please call Adele on (phone number removed) or forward your CV for consideration.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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