Senior Administrator

Role Overview

The post holder will provide leadership and supervisory skills to enable reception to meet its agreed aims and objectives within an efficient, safe and effective working environment, helping maintain an efficient and committed team within a developing corporate ethos.

To play an active part as a team member in providing both reception cover and admin support for a busy Sexual Health Service. The post holder will act as the first point of contact for all reception enquiries from internal and external colleagues and patients.

The senior receptionist is the communication link between the nursing/medical team and the patient whilst in the waiting room and will keep the patient updated on predicted waiting times for treatment. As the senior receptionist the post holder will co-ordinate the daily activities in the reception area.

To support the Admin Team Leader in all duties and to support the administration team. To carry out reports and administration duties including booking patients in and answering the booking line.

• Lead and supervise reception staff to meet agreed aims and objectives.
• Act as primary point of contact for all reception enquiries.
• Communicate with nursing/medical team and patients regarding waiting times and appointments.
• Coordinate daily reception activities and maintain administrative records.
• Support the Admin Team Leader with reports, admin duties, bookings and telephone line management.

The Blackpool and Lancashire Sexual Health Service provide expert advice, guidance and treatment on all aspects of sexual health, including sexually transmitted infections, HIV and contraception. Our team of doctors and nurses provide Sexual Health Services across Blackpool and Lancashire. They deal with a variety of sexual health related conditions, providing testing and treatment of sexually transmitted infections (STI’s), including HIV, in line with national guidelines.

Contact:
Chelsea Bamber

Job title:

Administration Team Leader
Email:
Telephone: