Parking Services Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary Grade D, SCP 5-8, £25,583 to £26,824 per annum

Terms and Conditions:
Permanent, 37 hours per week, with possibility for term time hours available

Department:
Environment and Resident Services

Closing Date: 5th July 2026

Shortlisting Date: w/c 6th July 2026

Interview Date: w/c 6th July 2026

We are looking for a confident and reliable administration officer to join our Parking Services Team. This is an exciting opportunity for an enthusiastic, self-motivated individual who is passionate about providing excellent support services to our residents and communities.

This is a non-customer facing, back-office role based in a small, yet busy team, within Parking Services. This is an office-based role, and working hours are 37hrs, over 5 days, Monday to Friday, and flexible working is available between 8am and 6pm.

As a key member of the team, you will provide administrative support for the processing of Penalty Charge Notices, permits and parking enforcement across the borough. You will require excellent interpersonal and communication skills, along with excellent digital competence and proficiency. The role involves managing a varied workload, where the ability to multitask, and prioritise effectively, is essential.

We are looking for a skilled administrator who can carry out a wide range of clerical duties. These will include typing, word processing, maintaining Excel spreadsheets, photocopying, printing, filing, and updating records and information systems, both manually and digitally, to support service delivery.

The role may also include practical responsibilities such as supporting the locking and unlocking of buildings and supporting our Civil Enforcement Officers to ensure that the service is operating within the legislative processes.

We are looking for someone who is reliable, organised, and able to work both independently and as part of a team, to complete daily tasks efficiently. You will have a friendly and approachable manner, with the ability to engage positively with people of all ages from diverse communities.

A strong commitment to excellent customer service is essential, ensuring a welcoming and supportive environment for all users.

In Blackburn with Darwen, we have realised the world of ‘work’, as we used to see it, has grown and strives to adapt. We understand that it's not all about what we want and expect from you as your employer and as an organisation; we want to support you, to be the best you can be, in your role for our Borough’s residents.

• Trust – We know that trust is built with consistency, we are working hard to ensure full consistency across all service areas. We know our staff work incredibly hard, and at times above and beyond, for their teams and colleagues. For this we place much trust in our staff with flexible and agile working available, where this meets the needs of the service.
• Respect – We are proud of the culture we have in BWD, in that no matter who you are, we are open to ideas, comments, open dialogue and respectful challenges to enable the improvements of our services for the benefit of our residents and employees alike.
• Ambition – We want all our employees to be able to progress and have ambition in their role and within the authority and Blackburn with Darwen Borough Council have many opportunities to enhance your learning and skills and allow you fair and equal career pathways and progression opportunities.
• Collaboration – We have a huge variety of teams at the council with different skills and experience. We are all working together to provide the best services we can to our residents, visitors and communities. So to ensure that our work is the best it can be, it is essential to with many services and resources spread across the organisation.
• Kindness – We firmly believe that kindness begins with the understanding that we all struggle from time to time. This is equally true for some of our work forces, that's why we have a well-embedded wellbeing and employee assistance programmes. We also promote positive mental health awareness and have over 70 mental health first aiders available across the authority.

In addition to your online application form, please include supporting information which evidences how you meet the criteria detailed on the key requirements document.

The listing may close before the closing date should sufficient applicants have been received.