Neighbourhood and PCN Support Officer

Working up to 30 hours pw, The Neighbourhood and Primary Care Network (PCN) Support Officer will provide comprehensive administrative and organisational support to the Primary Care Networks, Directors and LPC department Heads. The post holder will play a keyrole in coordinating meetings, preparing agendas and papers, producing accurate minutes, monitoring actions and supporting the delivery of neighbourhoodworking across the locality.

Working closely with Directors, practices, the LPC management team and partnerorganisations and other stakeholders, the post holder will help facilitate effective communication, partnership working and the delivery of integratedneighbourhood initiatives. The role requires excellent organisational skills,the ability to build effective relationships and a proactive approach to supporting collaborative working

Meeting Support

Organise and coordinate PCN, neighbourhood and LPC meetings,including scheduling, invitations and venue/virtual arrangements.

Prepare agendas, meeting packs and supporting documentation.

Attend meetings and produce accurate minutes within agreed timescales.

Maintain action logs and monitor progress against agreedactions.

Ensure papers are distributed in advance and recordsmaintained appropriately.

Support to Directors

Provide day-to-day administrative support to Directors andLPC Department Leads.

Manage diaries where appropriate.

Support preparation of presentations, reports and briefingpapers.

Stakeholder Engagement

Act as a key administrative contact for practices and partnerorganisations.

Develop positive working relationships

Support communication across neighbourhood partners.

Neighbourhood Working

Support the development/promotion of neighbourhoodworking initiatives.

Assist in organising neighbourhood workshops, engagementevents and collaborative meetings.

Support the implementation of neighbourhood priorities andprogrammes.

Maintain records of neighbourhood activity and outcomes.

General Administration

Provide administrative and project support to LPC.

Prepare correspondence, reports and presentations.

Coordinate responses to routine enquiries.

Assist with data collection and reporting.

Maintain confidentiality in accordance with NHS information governance requirements.

General support in LPC Hubs as required.

The Local Primary Care Federation consists of 22 practices. We have a large multi-disciplinary team including clinical and non-clinical support roles and provide an opportunity to consolidate current skills and gain new skills / experience.

Primary Areas of Responsibility

Meeting Support

Organise and coordinate PCN, neighbourhood and LPC meetings,including scheduling, invitations and venue/virtual arrangements.

Prepare agendas, meeting packs and supporting documentation.

Attend meetings and produce accurate minutes within agreed timescales.

Maintain action logs and monitor progress against agreedactions.

Ensure papers are distributed in advance and recordsmaintained appropriately.

Support to Directors

Provide day-to-day administrative support to Directors andLPC Department Leads.

Manage diaries where appropriate.

Coordinate meetings at for LPC, with GP practices, ICBcolleagues and partner organisations.

Support preparation of presentations, reports and briefingpapers.

Stakeholder Engagement

Act as a key administrative contact for practices and partnerorganisations

Develop positive working relationships with GP Practices,Integrated Care Board teams,Local Authority, Community and Voluntary Sector organisations,Community providers,Other Primary Care Networks,The LPC Management team

Support communication across neighbourhood partners.

Neighbourhood Working

Support the development and promotion of neighbourhoodworking initiatives.

Assist in organising neighbourhood workshops, engagementevents and collaborative meetings.

Support the implementation of neighbourhood priorities andprogrammes.

Maintain records of neighbourhood activity and outcomes.

General Administration

Provide administrative and project support to LPC.

Prepare correspondence, reports and presentations

Coordinate responses to routine enquiries.

Assist with data collection and reporting.

Maintain confidentiality in accordance with NHS information governance requirements.

General support in LPC Hubs as required.

Collaborative Working Relationships

Build effective working relationships with Directorsand Practice Managers.

Work collaboratively with partner organisations tosupport integrated neighbourhood working.

Promote partnership working across health, social care and voluntary sector organisations.

Support communication between practices,neighbourhood teams and wider stakeholders

General Duties and Responsibilities

To promoteLPCs vision and values by upholding these in the day-to-day requirements ofthe role

To enhanceown performance through continuously developing own knowledge, skills and behaviours to meet the current and future requirements of the role and respondto the learning needs of LPC

To undertake…