Internal Sales & Office Administrator

Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities About the Role

We are seeking a motivated and customer-focused Internal Sales & Office Administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy.

• Answer incoming telephone calls and respond to customer emails professionally and efficiently.
• Prepare and issue quotations, ensuring timely follow-up of customer enquiries.
• Prioritise customer enquiries and sales orders to meet business requirements.
• Process purchase orders and create customer estimates.
• Arrange deliveries and calculate carriage charges.
• Provide administrative support to managers and assist with day-to-day office operations.
• Maintain accurate records, filing systems, and customer information.
• Update company social media platforms and support marketing activities.
• Work closely with warehouse and logistics teams to coordinate customer orders.
• Develop and maintain product knowledge to provide customers with accurate advice and recommendations.
• Resolve customer queries and complaints in a professional manner.
• Support quality procedures and ensure compliance with company standards.

• Experience in sales administration, customer service, or office support.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to prioritise workload and work under pressure.
• Proficient in Microsoft Office, including Outlook, Word, and Excel.
• Good numerical and data-entry skills.
• Professional telephone manner.
• Knowledge of CRM systems is desirable.
• Positive attitude, flexibility, and a strong work ethic

• Competitive salary based on experience.
• Pension scheme.
• 20 days annual leave plus Bank Holidays.
• Additional holiday period over Christmas.
• Ongoing training and career development opportunities.
• Supportive and friendly working environment.
• Early finish on Fridays.

Internal Sales Administrator, Sales Coordinator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Account Coordinator, Order Processing Administrator, Sales Executive, Customer Support Coordinator .