Business Support Officer

Job Description

Salary: £25,989-£28,142 per annum | Permanent | Full Time – 37 hours per week

International sponsorship – this role is not open to international sponsorship

Pupil Access Business Support Officer (Grade
5)

Make a difference in children’s lives while building a rewarding career.

We’re looking for an enthusiastic and motivated Business Support Officer to join our friendly and supportive East Pupil Access Team
. This is a fantastic opportunity to contribute to the vital work of Lancashire County Council’s Education and Children’s Services
.

Location: Lancashire House, Enterprise Way, Accrington (BB5 0FL
) |
Contract: Permanent, full‑time (5 days per week)

In this varied and rewarding role, you’ll provide high‑quality administrative support to operational staff, managers, partners, and members of the public. Your work will directly support services that make a real difference to children and families across Lancashire.

Whether you’re an experienced administrator or looking to build on your skills, this is a great opportunity to develop your career in a supportive environment.

• Passion for service – You care about delivering excellent service and take pride in getting things right the first time. You’re proactive, reliable, and always willing to learn and grow.
• Knowledge & experience – You’ll ideally have administrative experience and confidence using Microsoft Office and databases. Strong organisational skills will help you manage a varied workload effectively.
• Great communication skills – You’ll work with managers, families, colleagues, and partners every day—so clear, professional communication and the ability to listen and understand others is key.

At Lancashire County Council, we value our people and support you to thrive:

• Supportive team environment – Friendly colleagues and strong professional networks
• Career development – Access to training and development opportunities
• Work‑life balance – Flexible, supportive working culture

• Generous Local Government Pension Scheme
• 26 days annual leave (rising with service) + bank holidays
• Health and wellbeing support
• Family‑friendly policies