Student Engagement Co-ordinator

Student Engagement Co-ordinator

Salary: £25,976 - £27,163 (Appointments are normally made at the bottom of the scale [£25,976], with the opportunity to progress through the grade in line with our pay policy.)

Hours: Full time (35 hours per week)

Reporting to
:
Head of Membership Services

Edge Hill Students' Union works with students to make their University experience all they want it to be.

Whatever a students needs, situation or background; we empower them through partnership.

We deliver events, empower societies, and support individuals with whatever they need to have a great experience whilst fulfilling their ambitions.

We bring creativity, innovation and freedom to the student community, and work with Edge Hill to bring about our shared goal of enabling every student to be the best version of themselves.

We are a diverse team of staff and students, working together to create positive change for the student community  team includes both full-time and part-time staff, as well as student representatives who bring their lived experiences to the table. Together, we collaborate to ensure that students' voices are heard, their needs are met, and their university experience is the best it can be.

• You're highly organised and enjoy helping others succeed.
• You thrive in busy environments where no two days are the same, and you're equally comfortable answering student enquiries, coordinating events, maintaining systems and improving processes.
• You enjoy working with people, solving practical problems and finding ways to make services run more smoothly.

The Student Engagement Co-ordinator plays a key role in enabling students to create exceptional opportunities for themselves and their peers.

Working as part of the Membership Services team, you will provide high-quality administrative and operational support for the Students' Union's societies, student leaders and engagement activities.

You'll help ensure our student groups have everything they need to succeed - from setting up new societies and supporting committee members, to coordinating room bookings, managing risk assessments, maintaining digital systems and providing day-to-day advice and guidance.

• Act as the first point of contact for student societies and communities.
• Administer the annual society elections/registration processes.
• Support the creation of new societies.
• Maintain accurate society records, committee details and membership information.
• Co-ordinate society webpages and online resources.
• Support room bookings and event scheduling.
• Provide basic financial guidance to society committees, supporting treasurers with budget planning, funding applications, and expense claims.
• Maintain the student engagement inbox and respond to enquiries promptly.

• Support student groups in planning activities and events.
• Assist with risk assessment processes.
• Ensure required documentation is completed before activities take place.
• Co-ordinate logistical arrangements for student-led events.
• Support delivery of key Students' Union events including Welcome, Refreshers and Society Awards.
• Help monitor compliance with Union policies and procedures.

• Provide day-to-day guidance to society committees.
• Signpost students to relevant Union and University services.
• Develop positive working relationships with student leaders.
• Help promote opportunities for students to engage with the Students' Union.
• Support the development of resources that help societies operate successfully.
• Deliver engaging committee training sessions and induction resources that equip student leaders with the skills, knowledge, and confidence to run their groups effectively.
• Empower students to lead initiatives that reflect their interests and identities, while promoting wellbeing and community.
• Provide informal advice and mediation to support student committees in resolving group or interpersonal challenges effectively

• Maintain accurate records across Union systems.
• Produce reports on society activity and participation.
• Identify opportunities to improve administrative processes.
• Help develop guidance, templates and digital resources.
• Support continuous improvement of the student engagement service.

• Work in close partnership with University departments (e.g. Sport, Student Services, Student Life,…