Client Service Associate – Travel Industry

We are seeking a reliable and customer-focused Client Service Associate to support clients within the travel industry
. This role is ideal for individuals who enjoy assisting others, communicating clearly, and providing quality service throughout the travel planning process.

As a Client Service Associate, you will help respond to client inquiries, assist with travel-related requests, and support a positive customer experience from start to finish.

Respond to client inquiries via phone andemail

Assist clients with travel questions, reservations, and general support

• Provide accurate information regarding destinations, policies, and procedures

Maintain professional and courteous communication

Follow company service standards and guidelines

Document client interactions as required

Strong communication and interpersonal skills

Customer service experience preferred but not required

Ability to work independently and manage time effectively

Comfortable using computers and online systems

Detail-oriented with a client-first mindset

Interest in the travel industry is a plus

Training and ongoing support

Opportunities for growth within the travel industry

Supportive and team-oriented work environment