Client Service Associate – Travel Industry

Job Description

We are seeking a reliable and customer‑focused Client Service Associate to support clients within the travel industry
. This role is ideal for individuals who enjoy assisting others, communicating clearly, and providing quality service throughout the travel planning process.

As a Client Service Associate, you will help respond to client inquiries, assist with travel‑related requests, and support a positive customer experience from start to finish.

• Respond to client inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication
• Follow company service standards and guidelines
• Document client interactions as required

• Strong communication and interpersonal skills
• Customer service experience preferred but not required
• Ability to work independently and manage time effectively
• Comfortable using computers and online systems
• Detail‑oriented with a client‑first mindset
• Interest in the travel industry is a plus

• Training and ongoing support
• Flexible scheduling options
• Opportunities for growth within the travel industry
• Supportive and team‑oriented work environment