Client Service Associate – Travel Industry

Job Description:

We are seeking a reliable and customer-focused Client Service Associate to support clients within the travel industry
. This role is ideal for individuals who enjoy assisting others, communicating clearly, and providing quality service throughout the travel planning process.

As a Client Service Associate, you will help respond to client inquiries, assist with travel-related requests, and support a positive customer experience from start to finish.

• Respond to client inquiries via phone and email

• Assist clients with travel questions, reservations, and general support

• Provide accurate information regarding destinations, policies, and procedures

• Maintain professional and courteous communication

• Follow company service standards and guidelines

• Document client interactions as required

• Strong communication and interpersonal skills

• Customer service experience preferred but not required

• Ability to work independently and manage time effectively

• Comfortable using computers and online systems

• Detail-oriented with a client-first mindset

• Interest in the travel industry is a plus

• Training and ongoing support

• Flexible scheduling options

• Opportunities for growth within the travel industry

• Supportive and team-oriented work environment