Customer Service Advisor

The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service.

Client Details

The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business.

Description

Handle incoming customer inquiries via phone, email, or chat in a professional manner.
Provide accurate information about services and resolve customer concerns effectively.
Maintain detailed and accurate records of customer interactions.
Scheduling customer repair requests.
Collaborate with other departments to ensure timely resolution of customer issues.

Profile

A successful Customer Service Advisor should have:

Strong communication and interpersonal skills.
Proficiency in using customer service software and tools.
An ability to manage multiple tasks efficiently in a fast-paced environment.
A keen attention to detail and a problem-solving mindset.
A flexible and adaptable approach to work.
Previous experience in a customer service role.

Job Offer

Immediate start opportunity
Weekly pay
Free on-site parking