Trainee Estimator​/Vehicle damage

Package

• Full time perm position
• Monday to Friday (This is a fully office-based role)
• Location:
  
  Blackpool (FY6)
• Hours:
  
  8:00am- 5:00pm (40 hours a week)
• Salary on offer: £26,836.80 per annum
• Bonus opportunities
• 25 days holidays plus bank holidays
• Excellent benefit package
• Ongoing training and career development opportunities

This is a customer-focused position where you will play a key role in delivering a smooth, professional and positive repair experience for customers.

Your responsibilities will include:

• Being the main point of contact for customers throughout their repair journey
• Providing regular updates on repair progress
• Booking vehicles in for repair
• Arranging vehicle collections and deliveries
• Working closely with site colleagues to ensure high standards of service are maintained
• Take any excess payments
• Meeting and greeting customers with a friendly approach
• Update customers on the progress of their vehicles

Full training is provided on this job!

We are seeking candidates who:

• Have excellent customer service and communication skills
• Are organised, adaptable and proactive
• Enjoy working as part of a team
• Have a positive, "can-do" attitude
• Are flexible, reliable and happy to get stuck in
• Enjoy building rapport with customers and colleagues
• Experience in customer service, call centre, or automotive environments would be beneficial but is not essential.