Customer Success Manager; SaaS — Onboarding & Renewal
Job in
Lancashire, Lancashire, England, UK
Listed on 2026-07-20
Listing for:
Gk Recruitment
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GK Recruitment is seeking a Customer Success Manager to own the entire post-sale journey for a leading asset management software provider in the Construction industry. You will onboard new customers, train them, maintain engagement, and ensure customers derive real value from the platform.
You will lead onboarding for remote and on-site scenarios, conduct regular check-ins to prevent renewal risks, and translate feedback into actionable requests that drive product improvements.
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