Service Engineer

Astute's Nuclear Team is partnering with Capula, a leading provider of operational technology and digital transformation solutions, to recruit a VFC Service Engineer to support customers across the UK.

The VFC Service Engineer role comes with a competitive salary, flexible working, private healthcare, pension, life assurance, and excellent opportunities for professional development.

Reporting to the Service Manager, you will:

• Carry out servicing, maintenance, testing, and fault diagnosis on VFC systems and associated equipment.
• Perform planned preventative maintenance and reactive service activities in line with customer requirements and company procedures.
• Carry out live working activities safely and in accordance with applicable standards.
• Produce accurate service reports and complete all required documentation.
• Provide technical support to customers both remotely and on-site.
• Participate in a 24/7 emergency call-out and technical support rota.
• Troubleshoot faults, identify root causes, and upscale complex technical issues where required.
• Deliver a high level of customer service while maintaining strong working relationships with clients.

• HNC/HND (or equivalent) in Electronic Engineering or a related discipline.
• 3-5 years' experience as a Service Engineer or Service Technician within power electronics, Variable Frequency Converters (VFC), UPS systems, or a similar industry.
• Strong fault-finding and diagnostic skills across electrical and electronic systems.
• Experience working within Health & Safety and Quality Management systems.
• Full UK driving licence and willingness to travel to customer sites.

• A proactive and customer-focused engineer with a service-first approach.
• An excellent communicator, comfortable working with customers and colleagues at all levels.
• Organised with strong time management and problem-solving abilities.
• Calm under pressure and able to work independently when required.
• Committed to delivering high-quality service while meeting performance and cost targets.

• Competitive salary.
• 28 days annual leave plus bank holidays.
• Flexible working.
• Company pension.
• Private healthcare.
• Life assurance.
• Lifestyle screening.
• Salary sacrifice scheme.
• Mental health assistance programme.
• Cycle to work scheme.
• Green car scheme.
• Professional development support, including funded professional memberships and support towards IEng/CEng status.

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Astute People are acting as an employment agency in relation to this vacancy.

We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation.

We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK.

Astute is also committed to the government's Disability Confident Employer initiative.

We endeavour to get back to everyone, however, if you have not heard anything after 7 days