Administrator, Office Administrator​/ Coordinator, Finance & Banking

About the Business

Quilter plc is a leading wealth management business, overseeing £141.2billion in customer investments (as of December 2025). It provides a range of financial advice, investment platforms, multi‑asset solutions and discretionary fund management for affluent and high‑net‑worth clients.

Level: 2 | Department:
Quilter Financial Planning |

Location:

Blackpool, Hybrid | Contract Type:
Permanent | Regulated/Non‑Regulated:
Non‑Regulated

As an NHS Pensions Admin Support, you will provide essential administrative assistance to NHS Pension Consultants and the wider team, supporting the delivery of pension services, ensuring data accuracy, and maintaining smooth client and internal processes.

• Assist with client onboarding by preparing documentation and liaising with internal teams.
• Gather, check, and input client information into internal systems.
• Follow up with clients and third parties for outstanding paperwork or data.
• Maintain regular communication with clients to provide updates on case progression (as directed).
• Support the preparation of NHS pension analysis by collating relevant data.
• Ensure all records are accurate and up to date.
• Help monitor compliance with internal processes and regulatory requirements.
• Provide general administrative support to the NHS Pension Consultant and team.

• Experience in an administrative role, ideally within financial services, accountancy, payroll, or pensions.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Strong organisational skills and ability to manage multiple tasks efficiently.
• High attention to detail and accuracy in data entry.
• Good written and verbal communication skills.
• Confidence in regularly communicating with customers over the phone.
• Willingness to learn about NHS Pension Scheme processes.
• Professional, reliable, and able to work well as part of a team.

• Holiday: 182 hours (26 days)
• Quilter Incentive Scheme: all employees eligible to participate.
• Pension Scheme: non‑contributory company pension, boostable through personal contributions.
• Private Medical Insurance: single cover as standard, options to include partner or children.
• Life Assurance: 4× salary.
• Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
• Healthcare Cash Plan:
  Jersey employees only.

We act with integrity, stay curious, embrace challenge, and believe in stronger together.

We value diversity and promote inclusivity. We provide equal opportunities for all, respecting all backgrounds and providing reasonable adjustments for disabled applicants.

We are committed to treating all job applicants fairly and with respect and welcome applications from people of all backgrounds. Please contact the talent acquisition team for reasonable adjustments or information in an alternative format.