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Patient & Complaints Lead
Job in
Lancashire, Lancashire, England, UK
Listed on 2026-01-16
Listing for:
Highfield Surgery
Full Time
position Listed on 2026-01-16
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
A local NHS healthcare practice in Lancashire is looking for an experienced Complaints Lead to manage patient feedback and complaints effectively. This role strives to ensure all issues are handled in accordance with NHS standards and fosters high-quality patient care. The successful candidate will oversee the entire complaints process, from acknowledgment through to resolution. Strong communication and organizational skills are essential, alongside training in complaints management.
The position offers a salary ranging from £25,000 to £35,000 depending on experience.
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