Human Resources Manager

MAC is a full-service global Contract Research Organisation (CRO) with a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.

We are looking for a friendly and approachable HR Manager to join our Human Resources department in Blackpool.

As this is a hybrid role, you will be required to work on site for at least two days per week at our Lancashire, Blackpool site (or Manchester); travel to other sites will be required as circumstances dictate. A valid driving licence and access to own transport are beneficial.

• Oversee and manage all employee relations issues in the business, escalating to the Director of Site Operations where required.
• Devise and maintain processes and procedures for all ER processes to be implemented across the business.
• Support the Director of Site Operations with policy writing and maintaining the UK employee handbook.
• Support the Director of Site Operations in developing an HR function outside of the UK.
• Provide guidance on all HR processes and policies.
• Ensure all contractual terms are accurate and up to date to minimise risks to the Company.
• Oversee absence management, including holidays and sickness reporting.
• Oversee the collation and submission of relevant information to Finance for payroll on a monthly basis, including new starter documents, sickness, unpaid leave, job changes, leavers, etc.
• Deliver training to line managers on HR-related processes as required.
• Scribe, advise and support line managers during formal meetings, where required.
• Mentor colleagues in the HR department, providing training and guidance.
• Maintain high levels of confidentiality and sensitivity when dealing with all issues, especially sensitive situations and information.
• Contribute to the creation of solutions to improve and standardise the HR service by identifying and recommending opportunities for improvement.
• Manage exit surveys and arrange exit interviews where requested.
• Manage the Mental Health Initiative Group within the organisation.
• Administrate and advise on the Private Medical Scheme.
• Manage leavers and all maternity/paternity matters in the business.
• Support the management of Sage and any queries.

• CIPD Level 5 qualified or Chartered MCIPD (desirable).
• Minimum of five years' HR experience.
• Proven background as an HR professional working with senior management stakeholders, with demonstrable experience building trusted relationships at this level, ideally within a multi-site and global business.
• Hands-on experience covering topics such as employee relations, policy review, business partnering, reward, culture, and diversity and inclusion.
• Self-starter, able to plan and prioritise own workload in a fast-paced environment.
• Organised, commercially savvy with a data-driven approach.
• Knowledge of and experience in the application of UK employment law.
• Experience working across different international jurisdictions (desirable).

• Salary range 35, per annum.
• Health Insurance.
• Eye Care Vouchers.
• Cycle to Work Scheme.
• Free onsite parking.
• 25 days annual leave (increasing to 30 days after six years of service).
• Birthday off work.