Recruitment and Retention Officer

Location:

Blackpool Head Office

Hours:

37.5 Hours per Week, Monday to Friday (Office-Based)

Pay: £13.25 per Hour

Contract:

Permanent, Full-Time

Essential:
Full UK Driving Licence and Access to Your Own Vehicle

At ICare, we believe that outstanding care starts with outstanding people.

We're looking for a passionate, proactive, and people-focused Recruitment & Retention Officer to join our growing team. This is an exciting opportunity to play a vital role in attracting, engaging, and retaining the talented individuals who deliver exceptional care within our communities.

• Inclusion:
  Everyone deserves to feel valued, heard and supported.
• Compassion:
  We treat people with kindness, understanding and dignity.
• Aspire:
  We help people achieve their personal goals and ambitions.
• Respect:
  We value individuality and promote choice and independence.
• Empowerment:
  We support people to live their lives to the fullest.

As our Recruitment & Retention Officer, you'll take a leading role in ensuring ICare attracts and retains exceptional talent across our services.

• Create engaging, high-impact job adverts that attract quality candidates.
• Source candidates through job boards, social media, recruitment fairs, networking opportunities, and innovative recruitment campaigns.
• Build strong partnerships with Hiring Managers and support recruitment planning across multiple locations.
• Deliver an outstanding candidate experience from application through to onboarding.
• Arrange interviews and provide recruitment guidance to operational managers.
• Conduct pre-employment checks, references, right-to-work checks, and compliance processes.
• Ensure candidates complete onboarding requirements and mandatory training.
• Produce recruitment reports and analyse recruitment trends.
• Develop relationships with Job Centres, colleges, community organisations, and local employment providers.
• Attend and organise recruitment events and job fairs.
• Conduct exit interviews and support retention initiatives aimed at improving employee engagement and reducing turnover.

• Motivated, organised, and highly detail-oriented.
• Passionate about recruitment and candidate engagement.
• An excellent communicator with strong written and verbal skills.
• Creative when it comes to attracting talent.
• Confident building relationships with people at all levels.
• Able to manage multiple priorities in a fast-paced environment.
• Professional, trustworthy, and discreet when handling confidential information.
• Positive, resilient, and solution-focused.
• A team player who embraces our ICARE values.
• A driver with access to their own vehicle and a full UK driving licence.

• Previous recruitment experience
• Strong administrative and organisational skills
• Experience sourcing candidates through multiple channels
• Excellent Microsoft Office skills, including Word, Excel, Outlook and Power Point
• Ability to work independently and manage competing priorities
• Experience building effective stakeholder relationships
• Full UK Driving Licence and access to a vehicle

• Recruitment experience within the Health and Social Care sector
• Experience recruiting across multiple locations
• Knowledge of recruitment fairs and community engagement initiatives
• Understanding of employee retention and engagement strategies

At ICare, you're more than just an employee. You're part of a supportive and ambitious team dedicated to making a difference every day.

• £13.25 per hour
• Friendly and supportive working environment
• Weekly pay
• Stakeholder Pension Scheme
• Blue Light Card reimbursement
• Career development opportunities
• Equal Opportunities Employer
• Opportunity to play a key role within a growing and successful organisation

Joining ICare means joining a company where your ideas matter, your achievements are recognised, and your contribution genuinely makes a difference.

You'll help shape the future workforce of an organisation that changes lives every day while developing your own career within a supportive, forward-thinking team.

Changing Lives Through Great People.