Field Engineer- IT & Telecoms

Role Overview

We are looking for a skilled and motivated Field Engineer to join Claritel. This hands‑on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on‑site. The role also includes office‑based project work and additional support to the service desk.

• Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre)
• Deploy IT and telecoms equipment (computers, network, Wi‑Fi, VoIP)
• Build out cabinets/racks and ensure professional cable management
• Conduct site surveys and recommend improvements
• Diagnose and resolve on‑site technical issues
• Support installations, upgrades, and relocations
• Communicate clearly with clients and provide excellent service

• Strong technical knowledge of IT, networking, and cabling
• Excellent problem‑solving skills
• Ability to work independently
• Strong communication and customer‑service skills
• High attention to detail

• Field engineering and cabling experience
• Experience with in an MSP background
• Strong Windows, networking, and VoIP knowledge
• Exposure to cybersecurity and best practices

• Full clean UK driving licence
• Clean DBS check
• Willingness to travel and work flexible hours

Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium‑sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year‑on‑year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum.

We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience.