AI Operations Lead

Elevation Recruitment Group are working with a regulated service business on a really interesting role. This one's a genuinely blank canvas. Our client is starting from scratch on AI - they've got the tools in place (Claude Enterprise and Copilot already licensed and live) but need someone to help the business actually understand and use them properly, rather than someone stepping into a mature function.

You’ll report in primarily to the senior leadership team, working closely with IT/the CTO, and will effectively be the person who helps the business figure out what AI adoption should look like for them in practice.

• Helping the business understand and adopt the AI tools already in place
• Working with existing internal systems and reporting outputs to identify where automation and AI genuinely add value
• Acting as the go-to person for AI understanding across the business, not just a technical implementer
• Close collaboration with senior stakeholders across the group.

• Genuine hands-on experience with tools like Claude, Copilot or similar - practical use, not just theory
• Someone who can translate AI capability into something a non-technical team can understand and use
• Comfortable starting from a blank page and shaping the approach themselves

• A rare "build it from zero" mandate with senior backing
• Manchester based, with parking
• Tools and licensing already in place - this is about people and process, not procurement