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2nd Line IT Support Engineer – End-User & M365 Expert

Job in Lancashire, Lancashire, England, UK
Listing for: OCU
Full Time position
Listed on 2026-10-25
Job specializations:
  • IT/Tech
    Technical Support
  • Engineering
    Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

OCU Group in Preston is seeking a Service Desk Engineer to join the Digital Technology team. You will provide expert 2nd line support across end-user devices, applications, Microsoft 365, and identity services, ensuring minimal downtime for colleagues.

Working closely with 1st line, engineering teams and third-party providers, you will investigate incidents, resolve complex problems, and contribute to knowledge management and service improvement.

We are seeking a motivated 2nd Line IT Support Engineer – End-User & M365 Expert to join OCU in Lancashire, England, United Kingdom.

This opportunity is part of our work in IT & Technology, Engineering.

The advertised compensation is 28.000 - 36.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the 2nd Line IT Support Engineer – End-User & M365 Expert role in the description above.

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