Motor Claims Handler
Job in
Lancashire, Lancashire, England, UK
Listed on 2026-09-17
Listing for:
MPJ Recruitment Ltd
Full Time
position Listed on 2026-09-17
Job specializations:
-
Insurance
Insurance Claims, Insurance Agent & Advisor, Insurance Analyst, Property Insurance
Job Description & How to Apply Below
Motor Claims Handler
Permanent
Monday-Friday 9am-5:30pm
Rochdale
Up to £30,000 DOE
MPJ Recruitment are proud to be working with a UK leading business based in the Rochdale area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level.
Motor Claims Handler skills:- Manage insurer scheme claims from first notification of loss (FNOL) through to settlement, providing a comprehensive cradle-to-grave claims handling service.
- Ensure all new claims are registered and progressed efficiently, accurately and in accordance with the insurer's agreed Service Level Agreements (SLAs).
- Handle incoming enquiries from policyholders, insurers, solicitors, repairers and other third parties in a professional, helpful and timely manner.
- Maintain accurate and comprehensive claims records, ensuring all data and correspondence is factually and grammatically correct and complies with agreed SLAs and insurer best-practice guidelines.
- Manage claims within the delegated authority provided by the insurer, including:
- First Notification of Loss (FNOL)
- Instructing engineers and arranging vehicle assessments
- Instructing recovery agents and repairers
- Liaising with and instructing solicitors where required
- Managing claims through to an appropriate and timely resolution
- Ensure all claims activity is conducted in line with regulatory requirements, insurer procedures and company policies.
- Identify and escalation complex or high-value claims where they fall outside delegated authority or require further investigation.
- Undertake any other duties and responsibilities reasonably required by the business.
- Maintain a clean, organised and hazard-free working environment in accordance with company health and safety requirements.
- Comprehensive training and on-going support
- Hybrid working available after successful completion of probationary period
- Employer pension contribution
- 20 days holiday plus bank holidays to start
- Lots of fund raising and social events
- In house training and also the chance for progression
- Overtime available (triple pay weekends and evenings)
- Free secured gated parking on site
- Performance based bonus
- Smart casual dress code
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