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Care & Product Advisor — Tech Support

Job in Lancashire, Lancashire, England, UK
Listing for: IMI Climate Control
Full Time position
Listed on 2026-09-01
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 19000 - 28000 GBP Yearly GBP 19000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Care & Product Advisor — Friendly Tech Support

IMI plc is seeking a Customer Care & Product Advisor for a 6-month, office-based role in the United Kingdom. You will be the first point of contact for homeowners and installers, guiding product choices, assisting with app and thermostat settings, and performing basic troubleshooting with patience and clarity.

You will handle calls and emails, provide practical guidance, and maintain notes to ensure seamless follow-up.

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