Aftersales Manager

Aftersales Manager

Intoloop, Blackpool, England, United Kingdom

Salary: £55,000 Basic | £75,000 OTE

• Oversee the full aftersales function, guiding a team of technicians, service advisors, and parts experts to deliver top‑tier performance and outstanding customer care.
• Lead, coach, and develop team members to maximise performance and build a strong, engaged culture.
• Review and improve operational processes to drive efficiency, growth and customer satisfaction.
• Manage expenditure and resources in line with business targets to ensure profitability and cost control.
• Set and monitor targets that reflect both dealership objectives and manufacturer standards.
• Maintain compliance and support the implementation of effective processes and procedures.

• Previous experience as an Aftersales Manager within a franchised dealership.
• Proactive, hands‑on leadership style with the ability to motivate and influence.
• Strong communication and customer‑facing skills.
• Excellent organisational abilities and resilience in a fast‑paced environment.
• Professional, customer‑first attitude and impeccable presentation.

Opportunity to lead an established service and parts operation in a successful and well‑supported environment.

Apply today for a confidential discussion.