Aftersales Manager

Aftersales Manager

Franchised Motor Dealership

Are you an experienced Aftersales Manager looking for your next step with a respected retailer? My client, a successful dealership in Colne, is looking for a driven, customer focused Aftersales Manager to lead their Service operation and continue delivering exceptional standards across the business.

What's on

Offer:

£40,000 Basic and £61,000 OTE

• Lead, coach and develop the Service team to achieve high levels of performance.
• Ensure all customers receive an exceptional level of service and aftersales care.
• Maintain excellent customer satisfaction results and ensure full adherence to brand service standards.
• Monitor key operating controls including labour efficiency, labour sales and cost of sales.
• Maximise revenue opportunities through relevant, targeted service campaigns.
• Undertake any other duties commensurate with the role.

• Strong leader who thrives in a fast paced aftersales environment.
• Previous experience as an Aftersales Manager or Senior Service Advisor/Service Manager within a franchised dealership.
• Proven ability to drive performance, CSI and department profitability.
• Hands on, people focused leadership style.
• Excellent communication and organisational skills.
• Commitment to delivering the highest levels of customer service.

If you're an ambitious aftersales professional ready to make a real impact and lead a high performing service operation, we want to hear from you - apply today and take the next step in your career.