Transport Contract Manager Integrated Transport Service East

Transport Contract Manager – Integrated Transport Service (Full Time, East Lancashire)

Role at LNB Commercial Capital

Salary: £32,061‑£36,363 per annum

Contract:

Permanent, Full Time (37 hours per week)

Location:

Network 65 Business Park, Hapton, Burnley

International sponsorship:
Not available

A Transport Contract Manager working within the Integrated Transport Services Team will be responsible for planning and resourcing journeys for both Home to School (Special Education Needs and Disabilities) and Adult Day Care transport services. Core duties include:

• Planning and resourcing internal journeys using the own minibus fleet and external journeys with approved Private Hire and Taxi suppliers.
• Managing a large number of contracts, monitoring performance, reviewing efficiency and cost‑effectiveness, and ensuring compliance.
• Building strong relationships with departments within the authority, schools, and daytime support centres.
• Managing and developing a team of Passenger Assistants: recruitment, induction, work allocation, performance and development appraisals, training plans, monitoring working time, approving pay records, absence management, and low‑level disciplinary issues.

• Excellent communication, organisational and people skills.
• Experience of staff and contract management, prioritising a varied workload.
• Proficiency in Word, Excel, Outlook, Teams and ability to learn new software.
• Leadership and supervisory skills, empathy for SEND communities and their families.
• Ability to work independently and collaboratively, communicate difficult messages, maintain professionalism under pressure.

• Up to 32 days annual leave plus 10 statutory/bank holidays.
• Enviable Pension Scheme and Employee Benefits platform with discounts for shopping, holidays, entertainment and salary‑sacrifice options.
• Support and development opportunities, career progression within the service or other areas of the organisation.

The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended 2013). Successful candidates will apply to the Disclosure and Barring Service (DBS) for a ‘disclosure’.

Applicants must provide a car for use in connection with duties, insured for business use; a disability driver may be considered.

Applications must be submitted online. For an initial informal and confidential chat, contact Nicola Thomas, Area Transport Manager by telephone 01282 831858 or email.

Job Reference:

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Contract
• Job function:
  Management and Manufacturing
• Industry: Travel Arrangements