Field Care Supervisor

Field Care Supervisor

McCarthy & Stone is looking for a dedicated Field Care Supervisor to oversee a team of mobile care assistants who deliver personal care and domestic services to Homeowners in the Lancaster area.

• Salary: £29,000 per annum plus the choice of a company car or car allowance with mileage.
• Location:
  
  Lancaster & surrounding areas.
• Hours:
  
  37.75 per week, including alternate weekends.
• Contract:
  
  Permanent.

In this role you will support the Registered Care Manager to oversee community care provision within a specific geographical region, promote high-standard services, ensure compliance and safety, collaborate with internal teams, manage a team of mobile care assistants, provide training, conduct staff reviews, and attend homeowner meetings.

• Support the Registered Care Manager to oversee community care provision within a specific geographical region.
• Deliver an excellent service and encourage Homeowner reviews and feedback.
• Ensure care services are safe, effective, and of the highest quality whilst maintaining compliance.
• Collaborate with Care Compliance, Care Co-ordination and Care Performance teams to ensure best practice and update data within care administration systems.
• Manage a team of mobile care assistants, ensuring they receive up-to-date training in line with CQC regulations, company policy and best practice, and conduct staff reviews and regular spot checks.
• Attend homeowner meetings at our developments to discuss and promote the services we can offer.

• Minimum of 2 years supervisory care experience in a community, field-based or home care setting.
• Must hold a Level 2 qualification in Health and Social Care (or equivalent), or be willing to work toward a Level 3.
• Excellent understanding of the elderly care sector and independent living in later life.
• Strong communication, organisational and problem-solving skills.
• Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
• Willingness to cover care or support calls at short notice, if required.

We offer opportunities for continued professional development and a role that truly makes a difference.

UK-based applicants only; sponsorship is not available.

McCarthy & Stone celebrate diversity and promote equality and inclusion; we welcome applications from all, regardless of personal characteristics or background.