General Manager

Based in Blackpool, we are an established B2B and wholesale supplier of office products. We are seeking a hands‑on General Manager to oversee our day‑to‑day operations and lead our team.

In this operationally focused leadership role, you will be responsible for the smooth running of our wholesale and B2B operations. Your primary focus will be on team management, logistical oversight, operational efficiency, and customer service. You will lead a dedicated team of 20 staff members, spanning warehouse, sales, and office administration.

• Team Leadership: Manage, mentor, and motivate a team of 20 staff members across multiple departments, ensuring daily KPIs and performance standards are met.
• Logistics & Distribution Management: Oversee our distribution network, ensuring seamless operation of our own vehicle fleet for North West (NW) deliveries, and coordinating with third‑party couriers for rest‑of‑UK orders.
• Operational Oversight: Ensure warehouse workflows, inventory management, and order fulfillment processes run efficiently.
• Process Optimisation: Identify areas to streamline daily B2B and wholesale operations to improve service delivery and turnaround times.
• Cross-Departmental Communication: Liaise with sales, admin and warehouse teams to ensure a cohesive working environment.

• Experience: Minimum 5 years of management or supervisory experience in a similar B2B, wholesale, or distribution environment.
• Team Management: Proven ability to manage, lead, and develop a team of 20+ staff members.
• Logistics Knowledge: Experience managing transport/delivery operations, including own‑fleet management and 3rd party courier coordination.
• Computer Literacy: Strong computer skills with practical knowledge of MS Office (Word, Excel).
• Location: Must be based in or able to commute reliably to the Blackpool area.