Registered Manager

Position Overview

Title: Registered Manager – Independent Living Development

Location: Lancaster

Contract: Full-time, Permanent

Hours: 38.75 per week (with some weekend work each month)

Salary: £40,289.59 plus UNCAPPED annual and quarterly performance bonuses

Due to an internal promotion, we are seeking an experienced and compassionate Registered Manager to lead our beautiful retirement living development at Williamson Court, Lancaster. You will take overall responsibility for the day-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.

As the Registered Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.

• Oversee the daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

To succeed in this role, you will be a confident leader with excellent communication and problem‑solving skills, able to balance care quality with operational efficiency.

• Level 5 Diploma in Leadership for Health & Social Care
• Experience in managing a care or housing‑with‑care service
• Knowledge of CQC standards and regulatory requirements
• Excellent people management and organisational skills

• Experience with in retirement living, extra care, or domiciliary care settings
• Ability to manage budgets and service delivery to a high standard

• Paid training – eligibility applies.
• Mentoring scheme.
• Work‑Life Balance: 33 days holiday, inclusive of Bank Holidays.
• Financial and Wellness Support:
  Access to life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling and mental health support.
• Exclusive Discounts:
  Discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

• We do not provide visa sponsorship. Applicants must have the legal right to work in the UK.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).