Planning And Performance Team Leader Job Lancashire area,England UK,Management

Number of Vacancies:

Time Type:

Full time

Worker Type:

Fixed Term (Fixed Term)

Proposed Interview Date:

Monday, September 14, 2026

Hours of Work:

Hiring Manager:

Claire Mc Kenzie

Contact Number:

Job Description Summary

This is a Full Time, Fixed Term position due to funding for 12 months.

Lead and manage the Planning and Performance Team, Contract Management Team and Independent Travel Trainers to deliver a safe, high quality, efficient and value for money Passenger Transport Service. The post holder will oversee the procurement, commissioning and contract management of transport services through the Council Dynamic Purchasing System (DPS), ensure statutory home to school transport responsibilities are met and promote independence through travel training initiatives.

Key Responsibilities

Lead and manage the Planning and Performance Team, Contract Management Team and two Independent Travel Trainers
Ensure safeguarding and statutory compliance
Oversee eligibility assessments, route planning and resource allocation
Lead DPS procurement, tender evaluation, contract award and contract management activities
Monitor supplier performance, value for money and continuous improvement
Manage complex SEND and Adult Social Care transport arrangements
Develop KPI reporting and performance management frameworks
Authorise contractor payments and maintain governance controls
Maintain operational systems and accurate management information
Respond to customer complaints and stakeholder enquiries.

Person Specification

Leadership and transport operations experience
Procurement and contract management expertise
Strong analytical and reporting capability
Knowledge of safeguarding and risk management
Excellent stakeholder management and communication skills.

ROLE & PURPOSE

To lead and manage the Planning and Performance Team to contribute to delivering a safe, high quality, efficient, value for money Passenger Transport Service for Children’s Young People and Family Services and Adult Social Care that supports independence and attendance at school or Day Care Centres / Respite of significant numbers of Special Educational Needs Children, Looked After Children, Pupil Referral Units, Post 16 and adult clients.

Ensures that the council’s statutory duty of providing free "home to school" transport for eligible children of compulsory school age living in the local authority area is discharged and compliant with national legislation.

Provides and interprets key performance indicators that inform service decision making, service development and reports performance against agreed standards to Elected Members, Safeguarding Boards, Corporate Strategy Team and stakeholder Management Teams.

Principal Accountabilities

To promote and safeguard the welfare of children, young people and/or vulnerable adults.

Statutory Obligations – The Education Act 1996; the Education Act 2002 and the Education and Inspections Act 2006 places a duty on the Council to provide free home to school transport for eligible children of compulsory school age living in the local authority’s area

Lead, motivate and direct the Planning and Performance Team including recruitment, induction, staff development, performance management, holiday planning, sickness absence and conducting grievance and disciplinary procedures to contribute to the effective and efficient delivery of the service. Ensure that there is positive communication throughout the team; that regular contact is made to allow for cascade of information and to receive comments and concerns from staff.

Take independent action or elevate where appropriate.

Lead, motivate and direct the Planning and Performance Team to determine eligibility for customers applying for a transport service, applying and implementing policy, determining the most cost-effective method of transport, Personal Travel Budget, Buss Pass or commissioned transport always ensuring there is an eye on safety and best value. Working with the team to communicate and promote independence for the customers.

Lead the Planning and Performance Team in working with Children’s Young People and Family Services and Adult Social Care to ensure full and complete information…