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In-Store Leader | Operations

Job in Lancashire, Lancashire, England, UK
Listing for: Sainsbury's
Full Time position
Listed on 2026-07-16
Job specializations:
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 40000 - 65000 GBP Yearly GBP 40000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: In-Store Experience Leader | Operations & People

Sainsbury's is seeking a Lead Customer Experience Manager to drive service excellence across store operations in the UK. You will oversee checkout areas, petrol stations, and back-of-house services, ensuring a seamless customer journey and high standards.

You will develop and coach leaders, manage performance, and use data to improve KPIs, while fostering an inclusive culture and taking responsibility in the store’s absence.

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