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Retail Customer Service Manager – Betting Shop Leader

Job in Lancashire, Lancashire, England, UK
Listing for: Entain Group
Full Time position
Listed on 2026-07-27
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

Entain Group in the United Kingdom is seeking a Retail Customer Service Manager to lead customer service within our Ladbrokes & Coral betting shops. Reporting to the Shop Manager, you will be part of the Shop team, delivering top customer service and driving standards daily.

You will take bets, process cash transactions, demonstrate our products, and handle customer concerns with empathy while working toward targets and maintaining high shop standards.

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