Housing Support Officer

Job Title

Housing Support Officer

Centre based

25,800 - 29,000 (Depending on skills and experience)

Excellent Holiday Entitlement, Pension + Much More!

Full Time, Permanent

We are looking for a motivated and compassionate individual, who would be interested in supporting people to access stable accommodation and move towards a more positive future. This role is ideal for someone who enjoys working with people, building strong professional relationships, and supporting those going through periods of change. You will work with adults facing housing-related challenges, providing practical guidance, tailored support, and coordinated interventions that promote long-term stability and independence.

• Manage a caseload of adult participants in custody, providing ongoing support and guidance.
• Conduct initial assessments to understand individual circumstances, risks, needs, and barriers.
• Develop and deliver personalised accommodation plans tailored to each individual.
• Work collaboratively with probation officers and other key partners to coordinate support.
• Maintain regular contact with your participants, to monitor progress and provide encouragement.
• Identify and respond to emerging risks, concerns, or changes in circumstances.
• Keep accurate and timely case records using designated case management systems.
• Support your caseload in navigating housing challenges and accessing appropriate services.
• Ensure individuals understand their rights, responsibilities, and available support options.
• Encourage engagement and positive progress towards stable accommodation and independence.

• Must have experience of working within a relevant sector, e.g. Social Services;
  Mental Health;
  Education;
  Criminal Justice or similar.
• Ideally have experience of working within a similar Housing/Accommodation Support role.
• Excellent communication and interpersonal skills.
• Ability to motivate and support individuals from diverse backgrounds.
• Must be IT literate.